Refund policy

Returns & Refunds Policy

We want you to be happy with your purchase.

If you are not completely satisfied with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return, items must be unused, in their original condition, and in their original packaging.

Once your return has been received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed to your original payment method.

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with photographs of the issue.

To arrange a return, please contact:
LightningFeet.Shop.UK@outlook.com